Handle challenging conversations and conflict respectfully, calmly and confidently...
Learn how in a matter of minutes!
The 6-Step Guide for Having Difficult Conversations is to designed to help you:
- Address concerns in a respectful manner
- Redirect the conversation if it takes a bad turn
- Handle blame-shifting, denial or emotional reactions
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Handle behavior issues, underperformance and more...
We’ve trained thousands of leaders to use this 6-Step Process to address challenging situations at work.
This process helps preserve the relationship and create mutually beneficial outcomes when delivering feedback and addressing behavior or performance concerns.
